PRIVACY POLICY

Information We Collect
We only collect information that you voluntarily provide to us to facilitate your clock repair service. This includes:
Contact Information: Name, physical address (for house calls), email address, and phone number (817-681-4567).
Service Details: Information about your timepiece (brand, model, and mechanical issues).
Payment Information: If applicable, processed securely via third-party providers. We do not store full credit card details on our servers.

2. How We Use Your Information
We use your information strictly for business operations, including:
Scheduling and performing in-home grandfather clock house calls.
Providing repair estimates and service updates.
Responding to inquiries made via Dfwclocks.com.
Internal record-keeping for warranty and service history.

3. No Sale of Information
DFW Clocks does not sell, rent, or trade your personal information to third parties. We do not participate in data brokerage or sell your contact details to marketing agencies. Your privacy is paramount to our local business values.

4. Third-Party Disclosures
We may share your information only in the following limited circumstances:
Service Providers: With trusted third parties who assist us in operating our website or conducting our business (e.g., email service providers or payment processors), provided they agree to keep this information confidential.

Legal Requirements: If required by law, subpoena, or to protect the rights and safety of DFW Clocks and our customers.

5. Data Security
We implement reasonable administrative and technical safeguards to protect your personal data. Our website uses SSL (Secure Sockets Layer) encryption to ensure that data transmitted between your browser and our site remains private and integral.

6. Your Rights (Texas Data Privacy & Security Act)
As a Texas-based business serving Texas residents, we respect your rights regarding your data. You may contact us at any time to:
Request access to the information we have about you.
Request correction of any inaccurate information.
Request deletion of your personal data from our active service records.

7. Cookies and Analytics
Our website may use "cookies" to enhance user experience and analyze site traffic. You can choose to set your web browser to refuse cookies, though some parts of the Site may not function properly as a result.

8. Contact Us
If you have questions about this Privacy Policy or our treatment of your information, please contact us:
DFW Clocks Keller, Texas Website: Dfwclocks.com Phone: 817-681-4567
Last Updated: February 2026